Smart Hands versus Remote Hands in a data centre
Choose the right onsite support for a London data centre task, with practical examples of remote hands, smart hands and the work order each needs.
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Uplink Engineering
Practical guidance for onsite data-centre work.
Work orders, access planning, cabling, hardware faults and recovery decisions for London facilities.
Latest engineering guides.
Written for infrastructure teams arranging customer-authorised work at named facilities.
Planning remote hands at Equinix LD4, LD5 and LD6
A practical work-order guide for server installation, cabling and hardware visits at Equinix LD4, LD5 and LD6 in Slough.
Read guidePlanning a server installation at Telehouse Docklands
Plan rack and stack, cabling, access and handover for server installations at Telehouse London facilities in Docklands.
Read guideOnsite hardware support across Digital Realty London facilities
How to plan independent server, storage, cabling and part-replacement work across listed Digital Realty facilities around London.
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What to do when a Broadcom RAID array goes offline onsite
A cautious onsite response plan for offline Broadcom MegaRAID arrays across Dell, Lenovo, Supermicro and other server platforms.
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